![]() “Franchises are an important part of our business,” said Bob Moretti, Senior Vice President, U.S. Winning in separate categories, the featured franchisees of the year are Amanda Rhoton, Enrique Enriquez, and Dan Dever and his daughter Nikki Sunstedt. Award winners drove company growth, and also focused on community involvement. 07, 2022 (GLOBE NEWSWIRE) - H&R Block (NYSE: HRB) announces the recognition of three franchisees that stood out in customer experience from the company’s nearly 1,200. ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.KANSAS CITY, Mo., Jan. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Instead of trying to get as many customers as possible just so that you don't have time to take good care of a bunch of them, scale back and treat your customers like humans not cows from which you milk quick money! Bad services and terrible customer support in this day and age will never fly!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. That goes to show how unbelievable there service is! Here is to H&R Block managers: You should stop advertising about your services. ![]() When I went to one of the local offices to seek help, even the lady who worked there did not know what was going on she said that my case was the first in her 23 years of working for H&R Block, that she was very sorry for what happened and did not know what else to do to help me, and that I should call the customer service center to ask for a refund. ![]() I waited 10 business days and did not hear anything back from them. The conversation then ended with "your case has been escalated wait 3-5 business days to hear back either by phone or emails". When I called the service support ***************, the "supporters" said that they do not have my records in the system and responded with a "I don't care", hypocritical attitude. Their services are horrible! After being very quick to introduce me to all of the "premium features" that they have including "Peace of mind" and then take my money promptly with a sentence "No refund" in the receipt, I went through such an emotional ordeal trying to get my taxes done with a "tax pro" who hardly responded to my messages within 3-5 business days. They never gave us a straight answer, they only said we would be paid on our debit card by today March 3, 2023. We’ve physically walked into the 23rd street location to get answers. We’ve spoken to the customer representatives a dozen times without any proper explanation as to why we haven’t been paid. We haven’t received our refund of $5,135. ![]() The federal refund was never deposited into our account. The problem is that there aren’t any funds available on our debit card. Our federal tax return was accepted by the IRS no problems and refund sent to hr block February23, 2023 to be disbursed to my wife and I to a debit card provided by HR Block.Īccording to the tax preparers at the HR Block office, as well as their phone customer representatives, the refund was submitted to our account and was supposed to be available on our provided debit card on Thursday, February 23rd, 2023. My wife and I filed our taxes at HR Block located on **** ** in ********, ** like normal on February 10, 2023. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |